Established in strict accordance with JCI standard, the Department of Pharmacy of The Fourth Affiliated Hospital Zhejiang University School of Medicine is featured by highly informationized process and highly automated equipment. At present, the department is home to 32 staff members, including 1 associate chief pharmacist, 12 pharmacists-in-charge and 19 pharmacists, all of whom are with bachelor degree or above. Attaching great importance to quality control, the department has made analysis on the drug-related adverse events and proposed improvement measures. Three to four quality improvement projects such as PDCA are completed every year. Meanwhile, the department also focuses on the development of scientific research, having many articles & papers published and provincial/ministerial research projects under management.
(1) Equipment
automation: Outpatient pharmacy is equipped with 2 ROWA Automatic Drug
Dispensers imported from Germany. The devices boast high accuracy rate in dispensing
(100%), greatly reducing the pharmacists’ manual workload.
(2) Outpatient drug
counseling room: A counseling room is specially set up in outpatient pharmacy
to provide patients with independent space for consultation and better serve
them.
(3) Oral medicine sub-packaged
in single dose: The inpatient pharmacy is equipped with 2 Automatic Tablet
Dispensing & Packaging Systems, which allows the oral preparations for all
inpatients to be individually packaged as per single dosage, safe and hygienic.
Such packages are marked with complete drug information and QR code,
facilitating the nurses to check and administer medicine.
(4) Informatization
management: Since the establishment of the hospital, the department has been actively
cooperating with the Information Department to create a complete prescription
checking and dispensing system. At present, all links of medicine dispensing
within the ward can be realized just by scanning the code, ensuring that the
medicine could be accurately and timely dispensed.
(5) Continuous
administration for chronic diseases: Adhering to the idea of “one stop, one
trip, one paper”, the department, together with the Medical Department, has started
a three-month continuous prescription service so that the patients can directly
pay for and get the medicine after making an appointment by phone and defining
the eligibility in the next month.